When facing a difficult or complex situation, each person has a different and personal way of reacting to external stress factors.
Reaction 1: deny the existence of the problem and postpone its resolution,
Reaction 2: do nothing because "there is nothing to do",
Reaction 3: take the problem head-on,
Reaction 4: seek support,
Reaction 5: express your emotions,
Reaction 6: relativize.
None is better than the others. However, it is necessary to be aware of the differences in a group of people in order to find a common solution to the situation.
Source : Modèle transactionnel de Lazarus et Folkman (1984)
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